Please note, clients are responsible for calling their insurance to verify insurance benefits for Outpatient Therapy (in-network or out-of-network benefits if Wake Counseling provider is not in-network with your insurance plan). You can also check each clinician's profile to see which insurances are commonly accepted, however, it is strongly encouraged to call your insurance to confirm benefits.

Insurance Benefits

Unsure if your insurance covers counseling, ask your health insurance these questions to get a summary of your benefits:

  • Do I have mental health/in-office counseling insurance benefits?

  • Is my selected provider (with Wake Counseling & Mediation) in-network or out-of-network with the insurance?

  • How much will be the copayment or coinsurance per session?

  • Do I have to meet my deductible before insurance covers the cost?

  • Do I have out-of-network insurance benefits?

  • Do I need prior approval from insurance or primary care physician for counseling in-office visits?

Out of Network

If our practice is out-of-network with your insurance, you can still see our provider by paying at the time of the service. The provider will provide a Super Bill or an Invoice for you to submit to their insurance for reimbursement. Client is responsible for verifying out-of-network benefits with their insurance plan so you’re making an informed decision.

Or let a third party like 'Better' handle your out-of-network claims. Better is an app for filing out-of-network health insurance claims. Send Better a photo of your claim and they will handle the rest, including determining your eligibility and following-up with your health insurance company. Download the Better iPhone app or signing up online


  • Initial Evaluation - $150

  • Follow-up 45 min-session - $90

  • Follow-up 60 min-session - $120

  • Crisis 60 min-session - $150

  • Additional 15 min - $30

Cancellation Policy

$50 fee for late cancellation (without 24 hours’ notice) or no-shows for weekdays appointments & full session fee of $90 for late cancellation for weekend appointments. No-Show or Late Cancellation can be waived with a medical note from a physician.


Client(s) pay the fee required by your insurance plan or for self-pay at the time of the visit, we accept checks, cash, and credit card. 

If you have more questions call us at (919) 647-4600 ext 1

Check each clinician's profile to see which insurances are accepted.